Your privacy matters to us
Effective Date: January 1, 2026
This Privacy Policy applies to Catawba Valley Builders LLC, doing business as Brush and Blade - Grading and Septic (collectively referred to as 'we', 'us', or 'our'). We are committed to protecting your privacy and personal information.
We collect information you voluntarily provide when requesting quotes, contacting us, or using our services. This may include your name, phone number, email address, property address, project details, and payment information when applicable.
We use your information to respond to inquiries, provide quotes, schedule services, process payments, and communicate about your project. We do not sell or share your personal information with third parties for marketing purposes.
We use analytics tools and tracking pixels to understand how visitors interact with our website. This includes Google Analytics, Google Tag Manager, and similar technologies that collect anonymous usage data such as pages visited, time on site, referring sources, and general geographic location. This data helps us improve our website and marketing efforts. You may opt out of analytics tracking by adjusting your browser settings or using browser extensions designed to block tracking.
Our website uses cookies to enhance your browsing experience, remember preferences, and analyze site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.
We may use third-party services for scheduling, payments, and communications (such as Jobber, Stripe, and email providers). These services have their own privacy policies governing how they handle your information.
If you provide your phone number through our website forms and opt in to SMS communications by checking the consent box above the Submit button, we may send you text messages relating to your inquiry, estimate, or active project. We send SMS only on behalf of Brush & Blade Grading & Septic, Catawba Valley Builders, and Foothills Metal Roofing & Shingles (all DBAs of Catawba Valley Builders LLC) about the services you specifically requested.
How we use your phone number: Phone numbers and SMS opt-in status are stored only to communicate with you about an active inquiry, estimate, or project. We do not sell, rent, or share phone numbers or SMS opt-in data with third parties for marketing purposes. Information collected during the SMS consent process (including phone number and opt-in status) is not shared with any third parties for their own marketing.
Message frequency & rates: Message frequency varies based on your interaction with us. Message and data rates may apply depending on your mobile carrier and plan. We do not charge for messages we send.
Opt-out: You may opt out at any time by replying STOP to any message. Reply HELP for assistance. For full SMS program details, see our SMS Terms & Conditions.
SMS messaging service provider: We use Twilio to deliver SMS messages. Twilio's privacy practices are governed by their own privacy policy and they process your information solely to deliver our messages to you.
We implement reasonable security measures to protect your personal information, including encryption and secure data storage. However, no method of transmission over the internet is 100% secure.
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time.
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications and analytics tracking. To exercise these rights, contact us directly.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
For questions about this Privacy Policy, please contact Catawba Valley Builders LLC dba Brush and Blade - Grading and Septic at 828-523-9722 or contact@brushandbladegrading.com.
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